FAQS
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Products FAQS
It is recommended that you use a more fluid, watery serum like hair growth solution, or hair serum. Within 10 minutes, you can smoothly conduct the liquid for application.
If you opt for a essence oil, as the flow rate is slower compared to a watery serum, the conducting process will be more than 50% slower. It is suggested that after the 10-minute timer shuts off, if there is unused serum, you can continue massaging it onto your scalp. Additionally, when applying the serum initially, consider adding a bit less (recommended amount is 3ml, which is half of the serum cabin's capacity).
The packaging of the serum purchased by the user will usually suggest a single dose or a day's dose, and the user can adjust the frequency of use with the massage comb, according to the serum's dosage suggestion. Our comb's single infusion is 3ml for 10 minutes, and we recommend that users use it 2 times a day, depending on their usage habits.
Scalp 3 is IPX7 waterproof, you can use water or neutral washing liquid to r clean the cabin, wipe dry after cleaning or open the hatch cover to dry naturally!
scalp 3 does not come out of the liquid may be the following 3 kinds of situations:
1. Check to see if water will come out if injected with water, if not, it is possible that it was not cleaned in time after previous use, users are advised to clean the liquid guide bin and the liquid guide column, and toggle the ball to ensure that the interior is completely unblocked
2. Check whether the use of oil or viscosity of the serum, due to the texture of the reason is easy to cause the export is not smooth, it is recommended that the use of water/liquid and other fluidity of the serum.
3. If none of the above problems occur, then during use, please press the silicone cap to make the air squeeze the liquid inside the cabin to promote the export of liquid.
It is recommended to use with a liquid scalp serum to double the effect. the Scalp 3 is a roller ball type of liquid infusion massage comb; essential oils are not recommended because the consistency of liquid and oil samples is different and there may be a risk of clogging.
We recommend charging once a week. It takes two hours to fully charge the machine, so if you use it for ten minutes a day, it will last for ten days. However, we recommend that you charge your machine once a week so that you don't damage your battery!.
Scalp 3 can be charged with a TYPEC charger. Most of our electronic devices use USB-C chargers, so we don't have to worry about the chargers that come with our massagers!
Yes, Scalp 3 is IPX7 waterproof design, so you can clean it while taking a shower.
Press the release button at the back of the massager, and tilt the button slightly to fit your head
the massager will fit a wide range of head sizes from 22” to 25.2” (56 to 64cm) in circumference
If you don't want the top area massage, you can adjust the iDream5S overhead buttons. Note that the overhead buttons do not control the strength, but the lifting height of the overhead massage contacts. There are two levels of height, short press the beep twice to increase to the maximum, and short press the beep three times again to close the overhead massage.
You can connect iDream5S to the Breo APP for total control by customizing the pressure, heat, kneading patterns and time duration to create the perfect massage for your needs. You can download the Breo app, almost all Breo massagers can be controlled by the app
1. Press the power button for 3 seconds to turn on the product;
2. Click the ‘settings’, turn on the Bluetooth of the mobile phone and search for the product model (such as iDream5_OOCE7D) to connect;
(If you have 2 devices, please select the correct model number.)
3. Open the Breo APP, select "Add Device" after logging in, click product model(such as iDream5_OOCE7D) and connect the device;
4. Enter the Breo APP user interface and select the working mode; you can choose to turn on/off the heating,
kneading mode( top of the head),
air compression(you can select different area and level of compression),
and select the build-in music or connect with your phone music APP;
You can click the right corner number to adjust the timer to 5-10-15mins.
5. After choosing the mobile music, the app page will jump into your phone music app,select the music you like, and back to the Breo App page. Then you can switch the music at Breo App page.
6.After the timer is finished, the device will turn off automatically.
To protect your battery life, the machine will automatically turn off after 10-15 minutes of operation, this is not a fault. If you still need to use it, just press the power on button!
The machine is powered by a rechargeable lithium battery, which can be used normally for 3~7 days after a full charge. It can be charged via USB, with or without the base.
When using, please remove jewelry or items that may affect the massage in that area.
We have a Type C charging cable in our package, you just need to connect one end to our battery pack and the other end to the charging head, plug it in and it will charge.
The default time of each mode is 10mins±30s. If 10 mins are not enough for you, we would suggest you use DIY MODE. In DIY mode, you can set the duration time between 3-20 minutes, and adjust the massage mode freely. If the using time is less than 9mins, this might cause by low battery mode. In this case, we would suggest you try to charge it overnight (at least 3-4 hours).If the device still lasts less than 10 minutes on a recharge after the troubleshoot, please contact us without hesitation.
It will feel a little tight at first, which is a normal feeling of use. Our massage straps are designed to prevent the massager from falling off your face and to fit your face properly. When inflated, the skin around your eyes will feel some pressure, it feels like massaging the skin around your eyes with a human hand.
Apologize for the misunderstanding on iSee4. And yes, we did upgrade iSee4 by removing its music (ambient sound) since we've been receiving some negative feedback regarding this feature.
Here is the instruction for your reference: 1. Download and install the Breo app from Google Play Store for Android devices or App Store for iPhone or iPad. 2. Position you and your mobile device near your iSeeM Eye Massager. 3. Press the power button for 3 seconds to turn on the product; 4. Click the ‘settings’, turn on the Bluetooth of the mobile phone and search for the product model (such as iSeeM_OOCE7D) to connect; (If you have 2 devices, please select the correct model number.) 5. Open the Breo APP, select "Add Device" after logging in, click product model(such as iSeeM_OOCE7D) and connect the device; 6.. Go back to the Breo app, and tap on “Custom mode”: 1) You can set up 3 modes per your preferences. 2) Tap on “Freq” (Frequency) to switch between High, Middle, and Low. 3) Tap on “Temp” (Temperature) to select from 107.6°F to 116.6°F (42-47°C as shown on the interface). 4) Tap on "Air" to adjust the air pressure from min to max (min for no massaging). 5) Tap on “Timer” to customize the working duration from 3min to 20min. 7. When you finish the settings, tap on the Start/Pause icon to start the massage. 8. You can rename the modes that you’ve settled by tapping on the pen icon. 9. If you’d like to enjoy your preferred music, you can connect with your phone music APP; 10. After choosing the mobile music, the app page will jump into your phone music app, select the music you like, and back to the Breo App page. Then you can switch the music on the Breo App page.
1.Use as needed, within 10 minutes at a time. It is recommended to take a proper rest before use after one use.
2. If overused, it may cause physical discomfort and skin injury.
3. Therefore, when you use it for the first time, you need to observe your physical condition and skin changes, and try to shorten the use time as much as possible.
Yes, N5 mini's shape design perfectly fits the physiological curve of the human body. It can be closely fit your waist and legs, bringing you a deeper reach for instant and much-needed body relief after a long day.
The N5 Mini charges with type C. Most of our electronic devices use USB-C chargers, so there's no need to worry about the charger that came with the massager!
Washing of the massager body is prohibited. It is recommended to gently wipe the exterior of the machine with a damp paper towel or alcohol after soiling. However, the lining of the massage head section can be removed for cleaning and reinstalled.
Use as needed, within 10 minutes at a time. It is recommended to take proper rest before use after one use. If overused, it may cause physical discomfort and skin injury.Therefore, when you use it for the first time, you need to observe your physical condition and skin changes and try to shorten the use time as much as possible.
There are two modes. The first is the standard mode, which simply performs a continuous massage. The second mode is a rotation of different time intervals, styles, etc. If you prefer a harder massage, you can try the first mode. If you are more sensitive than others and tend to favor lighter massages, then the second mode is better for you.There are two modes on this massager, and unlike many massagers, they don't simply change direction. It offers a more varied massage targeting different points and intensities.
With “4+2” 5D Massage Heads, Breo N5 MINI can reach to larger massaging areas, from the neck to the trapezius & shoulder.
Our foot massagers take 8-12 minutes to warm up ,please be patient. Breo foot massager will produce temperatures between 104 to 122 ℉ depending on the surrounding temperature. If the surrounding is warm enough, the machine will not produce heat in order to prevent discomfort. The heating function is to promote blood circulation, we didn't set the high temperature to prevent low-temperature burns.
When you turn on the device :
①On-off key: Press the on-off key (default time for 1 cycle is 15min), and the whole machine starts, the default mode is 1, the air pressure is low, and the hot compress is turned on;
②Mode key: short press to switch modes, mode 1 and mode 2 can be cycled;(Mode 1 is to open the top pressure of the sole of the foot and the roller massage; Mode 2 is based on Mode 1, and the speed of the scroll wheel is accelerated.)
③Strength key: Press this key to cycle low, medium, and high air pressure;
④Heat key: On by default, press this key to turn off the hot compress
The upgraded version has increased the standby mode. In standby mode, the power button will flash after plugging in the adapter. If there is no button pressed within 1 minute, the product will automatically shut down. If you need to use it, you will need to unplug and plug in the adapter again before it can work normally again. The reason why the program is set up like this is to deal with the situation where users sometimes forget to unplug the cable and leave.
The body of the machine is not washable, but the inner cover of the massage can be disassembled and cleaned separately to ensure the use of hygiene and health.
The maximum size for the foot area is 11.3 inches or 28.7 cm (shoe size 12 US).
All Vtoman Jump starters not only can start your car but also quickly charge your mobile devices and laptops on the road and built-in LED light with 3 modes.
Vtoman Jump Starters include a lithium polymer battery built for operating and storage temperatures of -4°F to 131°F and -4°F to 140°F respectively.
Beyond jump-starting a car, it also serves as a digital air compressor (delivery up to 100PSI) to inflate a tire.
Excepting that V4000 is more powerful than VX1, V4000 has integrated jumper cables for better storage, while VX1 has the function of a digital air compressor.
The DC port can charge all your 12V car devices on the go, like a portable vacuum cleaner, car refrigerator, etc.
No. Vtoman jump starters can only jump-start 12V battery.
Yes, as long as it is at 12V.
Constant jump-start may cause the battery cells to overheat and be dangerous. So be sure to stop for about 2 minutes after every jump-start to let the jump starter cool down before trying again. ( Do not start the vehicle constantly more than 4 times within 10 minutes)
We recommend recharging the VX1 and V4000 Jump Starter every 3 months. Do not over-discharge it.
The unit may be defective. Please take a video of the charging process, then email contact@vtoman.com and attach your order ID.
Other FAQS
Sorry about this. If your package has been pending for 7 days, it may be that the package has been lost or delayed. Please do not hesitate to contact us via support@breocare.com ,we'll help you solve the issue.
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Reason for return
Pictures or videos of product problems, etc.
Shipping address
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You can cancel your order while it's still in the "Processing" status. However, once the status changes to "Shipped," the order cannot be canceled.
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In the event that your order arrives damaged in any way, please email us as soon as possible at support@breocare.com with your order number and a photo of the item’s condition.
1. If the tracking details show your package was delivered and you can't locate it, please wait two full days (excluding Sundays and holidays) for the package to arrive. We recommend checking around your home and asking your neighbors if they have collected it for you.
2. If after searching, you still do not find it, pls reach out to us via
Currently we can ship to USA, UK, UAE, Saudi Arabia, Qatar, Kuwait, Canada, Australia, France, Germany, Ireland, Netherlands, Denmark, Norway, Singapore, Sweden, Switzerland, Israel, Yemen, Iraq, Bulgaria, Luxembourg, Greece, Slovakia, Belgium, Jordan, Oman and Lebanon.
Currently we only offer free shipping to the United States, United Kingdom, United Arab Emirates, Canada, Australia, France, Germany, Ireland, Netherlands, Denmark, Norway, Singapore, Sweden, Switzerland, Israel, Luxembourg, Greece, Slovakia, Belgium.