With our easy return process, you can shop online worry-free. Breo offers a 30-day hassle-free return policy and a 365-day warranty—shop with confidence!
If you need to request a return or refund, simply reach out to our dedicated customer service team (support-us@breo.com) — we’re here to help and will handle your request as quickly as possible.
1. Return Window & Process
If you're not satisfied with your Breo product, you may submit a return request within 30 days of the purchase date.
The item must be shipped back within 45 days of the purchase date to be eligible for a refund.
To start a return, please contact us with your order number or other order information via:
Email: support-us@breo.com
Live Chat: Available on the official Breo website
2. Return Shipping Fees
United States:
Other Countries/Regions:
Please have your receipt or order confirmation handy when reaching out. Once your return is processed, your refund will be issued to the original form of payment.
3. Return Address
Please contact customer service (support-us@breo.com) before initiating any return. A return label must be issued prior to shipping the product back.
4. Order Cancellation Policy
Orders may be canceled before shipment.
Shipping updates may be delayed, so if you wish to cancel your order, please contact our support team at: support-us@breo.com
1. All returns and exchanges must include all original accessories.
2. Products must be returned in their original, undamaged packaging.
3. Returns that do not meet the above conditions may be rejected or subject to a partial refund.
4. Breo covers return shipping costs for eligible returns under our standard return policy.
5. Price adjustments & exclusions:
Breo does not offer price matching with other retailers.
6. Promotional Bundles:
If you return only part of a promotional bundle, the bundle discount will be void, and the refund will be adjusted accordingly.
Note:
Some products displayed on the Site are for promotional purposes only and may not be available for purchase. All products offered for sale are subject to availability, and prices are subject to change without prior notice.
All promotional offers on the Site apply exclusively to purchases made through the Site and are subject to the offer’s specific terms and conditions. Only purchases made within the designated promotional period qualify.