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S H I P P I N G  &  R E T U R N

Need a hand?


Email us on: 

Call toll-free on:

1-866-546-3587

US SHIPPING


After your payment is verified, it may take up to 48 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 1 pm PT will not be shipped out until the next business day. If you order after 1 pm PT on a Friday, your order will likely be shipped out on the following Monday (public holiday is not included). Please refer to the chart below for rates/times.

SHIPPING RATES & DELIVERY


SERVICE

COST 

DELIVERY TIME


Standard

Free

4 - 9 Business Days

Expedited 

$5 - $18

2 - 4 Business Days

Priority

$12 - $25

1 - 3 Business Days

*Alaska, Hawaii and oversea territories may have fewer shipping service choice. 
*Due to the out break of COVID-19, delivery times may be longer than usual. 

RETURNS


Your satisfaction is our first priority. If you are not entirely satisfied with your purchase, we're more than happy to help. We offer FREE returns on all orders from https://us.breo.com


Any product ordered from https://us.breo.com can be returned for a full refund or store credit within 30 days from the date the product is purchased. We offer free and easy returns for all domestic orders. Please contact Customer Support on support@breocare.com to schedule the return and receive a prepaid return label. Expedited and Priority shipping charges from the original order are non-refundable. 

Receive a faulty item?

If you receive a faulty or damaged item, please reach out to our Customer Support team at support@breocare.com or call us on our toll-free number 1-866-546-3587 and our customer service will help resolve the issue. 

Warranty

If you receive a faulty or damaged item, please reach out to our Customer Support team at support@breocare.com or call us on our toll-free number 1-866-546-3587 and our customer service will help resolve the issue. 

How long will it take to process my return?

Once you notify us that you would like a return, we will email you a pre-paid return label within 4 business days.Once your return has been received by the warehouse and it complies with our returns policy, we will refund you through your original payment method. Please be aware that payments can take up to 14 working days to process depending on your bank or payment provider. Returned items will be refunded excluding the original cost of shipping (if applied). 

Need a hand?


Email us on: 

Call toll-free on:

1-866-546-3587